Privacy Policy
Last updated: August 24, 2025
This Privacy Policy explains how Optimate-IT (“we,” “us”) collects, uses, and protects your information. We keep things simple: at launch, our website does not use account logins or checkout flows. If you email us, we’ll use your information only to respond and deliver our services.
Information we collect
- Contact information you send us (e.g., name, email, company, message) when you click our mailto links or otherwise reach out.
- Operational correspondence related to scoping, proposals, and support.
How we use your information
- To respond to inquiries and provide quotes or services you request.
- To operate, maintain, and improve our offerings.
- To communicate about updates, support, or important notices.
- To meet legal, security, and compliance requirements.
Legal bases (EEA/UK visitors)
Where applicable, we rely on legitimate interests (to run our business and respond to requests) and/or contract (to provide services you ask for).
Cookies & analytics
At launch, we do not set cookies or run analytics scripts. If we add privacy-friendly analytics (e.g., Plausible) later, we’ll update this page to describe what data is collected and why.
Sharing your information
We don’t sell your personal information. We may share limited data with service providers who help us operate (e.g., email, hosting), under contracts that require them to protect it and use it only for our instructions. We may disclose information if required by law.
Data retention
We keep contact and project records only as long as needed for the purposes described here, to provide services, or to meet legal obligations. You can ask us to delete your information (see Your rights below).
Security
We use reasonable administrative and technical safeguards to protect information. No system is 100% secure, but we work to limit access to what’s necessary and use reputable infrastructure providers.
Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict use of your personal information. To exercise these rights, contact us at automation@optimate-it.com.
International transfers
We are US-based and may process information in the United States and other countries where our service providers operate. We take steps to ensure appropriate safeguards for international transfers where required.
Children
Our website and services are not directed to children under 16, and we do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. We’ll post the new version here and update the “Last updated” date above.
Contact us
Questions about privacy? Email automation@optimate-it.com.